Announcing the Top 10 IT Issues in Higher Education for 2024

As we proudly commemorate the second year of curating the Top 10 IT Issues in Higher Education, we reflect on the ever-evolving landscape of technology and its profound impact on education. This initiative has become more than a list; it’s a roadmap guiding us through the challenges and opportunities that define the intersection of education and technology and provide guidance on initiatives throughout the year.

The HEITSA 2024 Top 10 IT Issues has been derived from various engagements with leaders in the South African Higher Education sector and from survey results from public Higher Education institutions in the country.  We are pleased to announce the results!

1. Cyber Security: Safeguarding the Digital Frontier

In an era where data is king, securing our digital assets remains a paramount concern. Cybersecurity takes the top spot for the second consecutive year, underlining the persistent need for robust defences against evolving threats.

2. Digital Transformation: A Paradigm Shift in Learning

Digital transformation is not just a buzzword; it’s a journey towards redefining the educational experience. This year, it holds its ground as a key focus, emphasizing the importance of leveraging technology to enhance teaching, learning, and administrative processes.

3. Budget and Funding: Navigating Fiscal Realities

In an era of financial uncertainties, addressing budget and funding challenges is crucial. This issue resonates as institutions strive to allocate resources effectively, balancing innovation with fiscal responsibility.

4. Skills Scarcity: Bridging the Talent Gap

The demand for IT skills continues to outpace the supply. Nurturing and attracting talent are essential for driving technological advancements within our institutions.

5. Staff Attraction and Retention: Building a Strong IT Team

Retaining skilled IT professionals is equally critical. Creating an environment that fosters professional growth and satisfaction is vital for the long-term success of our technology initiatives.

6. IT Agility: Adapting to Change

As technology evolves, so must our ability to adapt. IT agility is an ongoing pursuit, ensuring that our institutions can respond swiftly to emerging trends and challenges.

7. AI Readiness: Embracing Intelligent Solutions

Artificial Intelligence (AI) readiness emerges as a key focus, highlighting the transformative potential of AI in shaping the future of education.

8. Rising Costs of IT: Balancing Innovation and Affordability

Innovation comes at a cost. Addressing the rising costs of IT emphasizes the need for strategic investment to ensure sustainable growth.

9. Management Buy-In: Aligning Leadership with Technology Goals

For successful IT initiatives, securing management buy-in is paramount. This issue underscores the importance of aligning leadership with the vision for technological advancement.

10. Governance and Compliance: Navigating the Regulatory Landscape

With the increasing complexity of regulations, ensuring governance and compliance is essential. This issue emphasizes the need for a robust framework to navigate the regulatory landscape effectively.

As we embark on the upcoming year, we will use these identified issues as guideposts, steering our institutions towards a future where technology seamlessly integrates with education. Together, we will continue to address these challenges head-on, fostering an environment where innovation thrives, and the pursuit of knowledge knows no bounds.

Thank you for being part of our journey.